This is the privacy policy of USC-Guide (the company, we, us, our).This privacy policy is written to indicate to the client and to regulatory agencies that apply that the company is in compliance with the appropriate requirements, and also to inform the client of what our privacy policy is regarding the personal information that we have of yours. The process of immigration is a complex one that requires multiple sources of personal information, much of it confidential. USC-Guide takes pride in its rules and procedures and our adherence to them as a company.
We do not collect, use, store, or correct your personal data. All personal data that our site requests when checking your eligibility to immigrate, is used by the program only to determine your status. Additional information about our personal data practices may be provided in product settings, contractual terms or notices provided prior to or at the time of data collection.
We store your data only that you provide to us after signing a contract with us for internal use.
You may not use our site if you are not legally competent in your jurisdiction to do so.
We maintain a database of information which is used to assist you in applying for a visit or immigration to the USA. Included in this database are many personally identifiable pieces of information. We have your name, address, phone number, email, your government ID, employment information, education information, work history and CV, language skill level tests. All information which we have is submitted by you. You have told us that this information is true and accurate.
We use this information to consult you with your application for residency or a visitor visa to the USA.
We use this information to monitor which information is still required, but not submitted, or not meeting minimum levels. We use the information to suggest other needs or courses of study that may assist you to obtain the minimum level required for eligibility.
We use this information to market products and services of lawyers that will serve you in obtaining the visa or permit you are seeking. We use information accumulated through our use of our site and through Cookies. Please see our Cookie Policy regarding this.
We retain data that you provide to us after signing a contract with us for 5 years after completion of our contract with you. For as long as we have a legal obligation or for our legitimate interests in establishing legal rights.
We share your data only to your immigration representative, government agencies as required, testing sites and other sites that you give us permission to access.
Third-Party Services are not owned or controlled by us and third parties that have been granted access to user Information may have their own policies and practices for its collection and use. Please check the privacy settings and notices in these Third-Party Services or contact the provider for any questions.
We may need to share user information with our corporate affiliates, parents and/or subsidiaries. If we enter into a merger, acquisition, insolvency, dissolution or reorganization proceedings, or steps in contemplation of such activities (e.g. due diligence), some or all user Information may be shared or transferred. Sometimes we aggregate information, generally this information is not personally identifiable, for legitimate business purposes. For example, analysis of information about usage on our website, or financial or required reports.
We may disclose user Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process. This includes to protect and defend the rights, property or safety of our company or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
We do not sell your personal information to anyone or any third party commercial enterprise, unless you have given us permission to do so.
Our Data Controller and Data Processor is available at support@ugc-guide.com. You should contact our Data controller for any questions or requests regarding your personal data, to review it, to change it, or to have it deleted as far as we can and still comply with legally mandated requirements.
We are dedicated to protecting your personal information from loss, misuse or authorized access. We use state of the art physical security, technological security, and security processes to ensure that your information is as safe as we can possibly make it.
The current state of the world with communications and information processing technology is such that it is impossible to guarantee that your information is 100% safe from intrusion. Even the largest, best protected companies and national governments are subject to hacking and exposure.
We have no control or responsibility towards those sites that are linked through our website. These sites will have their own privacy policy that must be examined and agreed to.
We may change this Privacy Policy from time to time as laws, regulations and industry standards evolve or if our business changes. To stay informed, a user should review our Privacy Policy and if you disagree with changes, you must deactivate your account.
The Right to Information. Right to receive information about the processing of your Personal Data
The Right of Access. You have the right to receive a copy of your Personal Data undergoing processing.
The Right to Rectification. If you discover inaccuracy, you have the right to seek rectification of inaccurate Personal Data.
The Right to Erasure. You have the right to erasure of your Personal Data, but only in specific cases stipulated by law, e.g., if there is no legally recognized title on our part for further processing of your Personal Data.
The Right to Restriction of Processing. If there is a verification our legitimate grounds override your interests.
The Right to Data Portability. The right to receive Personal Data which you have provided and is being processed on the basis of consent or where it is necessary for the purpose of conclusion and performance of a contract, in machine-readable format. This right applies exclusively to Personal Data which processing is carried out by automated means.
The Right to Object. We are required to assess the processing in order to ensure compliance with all legally binding rules and applicable regulations.
The Right to Avoid Automated Decision-Making. We do not perform Automated Decision-Making.
Right to contact supervisory authority, court - You may contact and lodge a complaint with the supervisory authority – The Office for Personal Data Protection or your local authority or a relevant court.
The fulfillment of data subject rights listed above will depend on the category of Personal Data and the processing activity. In all cases, we strive to fulfill your request.
We will action your request within one month of receiving a request from you concerning any one of your rights as a Data Subject. Should we be inundated with requests or particularly complicated requests, the time limit may be extended to a maximum of another two months. If we fail to meet these deadlines, we would, of course, prefer that you contact us to resolve the situation informally.
Where requests we receive are manifestly unfounded or excessive, in particular because of their repetitive character, we may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or (b) refuse to act on the request.